
- Your stay in Australia
- Accommodation, finances and further study
- Requirements to receive a qualification
- Certificates issued on successful completion of the course
- How your skills, knowledge and attitudes will be assessed
- Recognition of prior learning or recognition of current competency
- How you can appeal if you don’t agree with your assessment outcome
- How you can complain if you are not satisfied with any part of the course
- How you can get extra help with your learning
- Course timetable and attendance
- Course content
- Emergency evacuation procedures
- Your obligations as a student, including requirements for achieving satisfactory course progress.
- You must attend an orientation session and sign off on this activity.

Training facilities include:
- Internet Cafe
- Break out area for meals and to relax and work
- Toilet facilities to cater for all students, including ambulatory access
- Resource Library
- Ample parking immediately adjacent to the campus
- Close proximity to train and bus interchanges
- Excellent choice of shops and cafes in close proximity

Medibank Private and Australian Health Management are organisations that provide services to international students.
You can talk to our reception if you need any help in regards to arrangement of a Medibank card or an Australian Health Management card. For more detailed information on OSHC refer to www.medibank.com.au or alternatively contact Medibank Private by phone 1800 188 188 or Australian Health Management by phone on (+61) 134 246 or http://www.ahm.com.au/

- Pre-teaching technical terminology.
- Demonstrating procedures.
- Providing opportunities for ‘hands-on’ experience and practice.
- Ensuring individual support and advice to students.
- Encouraging students to work at their own pace.
- We offer additional tutorial times for students to work in smaller groups with their trainer.

Tuition Protection Service
The Tuition Protection Service (TPS) is a placement and refund service for international students, which is activated in the event that your provider is unable to teach your course. Visit the TPS website for more information, at www.tps.gov.au.

As a provider of services to International Students, we are also bound by the provisions of the Education Services for Overseas Student Act 2000. A copy of this and other legislation and important information can be found at http://www.teqsa.gov.au/for-providers/cricos.

Some of the most popular websites for accommodation are:


