Course DescriptionThe BSB50420 Diploma of Leadership and Management is a nationally recognised qualification for domestic students who want to develop skills for leadership, management, team coordination and business operations across a range of workplace settings.
This course reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across different enterprise and industry contexts.
Students develop practical skills in workplace communication, emotional intelligence, team effectiveness, operational planning, business risk, continuous improvement, workplace relationships, customer service, meeting management and workplace safety.
This course does not include a mandatory work placement requirement.
Study Mode and AttendanceThis course is delivered through a blended delivery model for domestic students.
Students complete theory components through online learning activities, digital learning resources and self-paced study.
Face-to-face classes or practical sessions may be scheduled during the course, depending on the unit, assessment requirements and current timetable. These sessions may include:
- role-plays
- simulations
- group discussions
- workplace scenarios
- practical demonstrations
Face-to-face sessions support students to develop and demonstrate practical skills that reflect real leadership, management, business operations and workplace communication situations.
Students should contact INT College to discuss current class arrangements, study expectations and support options before enrolling.
Course DurationDomestic students have up to 78 weeks to complete this course.
Students who have previously completed relevant study or have existing skills and experience may be eligible to apply for Credit Transfer or Recognition of Prior Learning. This may reduce the amount of training or assessment required, depending on the evidence provided and INT College’s assessment process.
What You Will LearnDuring this course, students develop the skills and knowledge required to lead teams, support workplace relationships and contribute to effective business operations.
Students will learn how to:
- communicate with influence
- develop critical thinking in others
- lead and manage effective workplace relationships
- manage business operational plans
- develop and use emotional intelligence
- manage team effectiveness
- manage business risk
- manage organisational customer service
- facilitate continuous improvement
- manage meetings
- ensure a safe workplace for a work area
- lead communication in the workplace
Entry RequirementsDomestic students applying for this course should:
- be 18 years of age or older
- have completed Year 12 or an equivalent secondary school qualification, or be able to demonstrate suitable language, literacy, numeracy and digital skills for the course
- complete INT College’s Language, Literacy, Numeracy and Digital Skills assessment before enrolment
- meet any additional enrolment requirements
In accordance with regulatory requirements, domestic students may be required to complete a Language, Literacy, Numeracy and Digital Skills assessment prior to enrolment. This helps INT College identify any learning support needs and provide appropriate support during the course.
Prior leadership or management experience is not required unless specified in the course entry requirements. However, students should be prepared to complete Diploma-level learning and assessment tasks that involve workplace scenarios, leadership responsibilities, communication, planning and problem-solving.
Career OpportunitiesGraduates of the BSB50420 Diploma of Leadership and Management may seek employment opportunities in leadership, management, team coordination, business operations, administration and workplace supervision roles across a range of industries.
Possible job outcomes may include:
- Team Leader
- Supervisor
- Coordinator
- Office Manager
- Business Manager
- Operations Manager
- Customer Service Manager
- Program Coordinator
- Department Coordinator
- Workplace Leader
Employment outcomes depend on individual circumstances, employer requirements, workplace availability, and any additional skills, experience or checks required by the employer.
Further Study PathwaysAfter completing BSB50420 Diploma of Leadership and Management, students may choose to continue their studies in a higher-level business, leadership, management, human resources, project management or related qualification.
Possible further study pathways may include:
- BSB60420 Advanced Diploma of Leadership and Management
- business qualifications
- project management qualifications
- human resources qualifications
- other leadership, management or business-related qualifications
Entry into further study is subject to the admission requirements of the receiving training provider and qualification.
Course StructureTo be awarded the BSB50420 Diploma of Leadership and Management, students must successfully complete 12 units of competency, consisting of 6 core units and 6 elective units.
Core Units
| Unit Code | Unit Title |
|---|---|
| BSBCMM511 | Communicate with influence |
| BSBCRT511 | Develop critical thinking in others |
| BSBLDR523 | Lead and manage effective workplace relationships |
| BSBOPS502 | Manage business operational plans |
| BSBPEF502 | Develop and use emotional intelligence |
| BSBTWK502 | Manage team effectiveness |
Elective Units
| Unit Code | Unit Title |
|---|---|
| BSBOPS504 | Manage business risk |
| BSBOPS505 | Manage organisational customer service |
| BSBSTR502 | Facilitate continuous improvement |
| BSBTWK503 | Manage meetings |
| BSBWHS521 | Ensure a safe workplace for a work area |
| BSBXCM501 | Lead communication in the workplace |
Assessment MethodsAssessment is completed through a range of tasks designed to reflect realistic workplace situations.
Assessment methods may include:
- knowledge questions
- case studies
- role plays
- workplace scenarios
- presentations
- simulated workplace tasks
- meeting activities
Practical assessments may be conducted in simulated training environments, where students are required to demonstrate skills that reflect real leadership, management, team communication and business operations situations.
Students must achieve a satisfactory result in all required assessment tasks and demonstrate competency in all required units before the qualification can be issued.
Recognition of Prior LearningINT College recognises prior learning and previous study through Recognition of Prior Learning and Credit Transfer processes.
Students who have existing skills, knowledge, work experience or previously completed equivalent units may apply for assessment through RPL or Credit Transfer.
Students are not required to repeat any unit in which they have already been assessed as competent, unless a regulatory requirement requires this. If a student provides suitable evidence that they have successfully completed an equivalent unit at another Registered Training Organisation, they may be granted Credit Transfer for that unit.
Where a previously completed unit is not identical, INT College may undertake an equivalency review to determine whether the previous study aligns with the relevant unit offered by INT College before Credit Transfer is granted.
Credit Transfer is different from Recognition of Prior Learning. Credit Transfer recognises equivalent formal study that has already been successfully completed. RPL is an assessment-only pathway used to determine whether a student already has the skills and knowledge required for a unit of competency.
Applications are assessed in accordance with INT College policies and evidence requirements. Students can contact INT College administration staff for more information about the RPL and Credit Transfer process.
Student SupportINT College provides access to student support services to assist students during their studies.
Support may include:
- academic support
- language, literacy, numeracy and digital skills support
- student wellbeing support
- referral to external support services, where required
- assistance with understanding course progress and assessment requirements
- support with online and self-paced study
- support with practical skills development during face-to-face classes or practical sessions
- support to develop higher-level study skills required at Diploma level
- support with leadership, management, workplace communication and assessment preparation
Students who require additional support are encouraged to speak with INT College as early as possible so that appropriate assistance can be arranged.
Fees and Payment InformationIf you are interested in studying with us, please contact INT College to discuss your study options and the course that best suits your goals. Course fees may vary depending on your individual circumstances, including your visa status, whether you are a permanent resident or citizen, and whether you are eligible for any Credit Transfer or Recognition of Prior Learning.
Students may choose to pay their course fees upfront or request an approved payment plan. Any payment plan must be approved by INT College and followed according to the agreed payment schedule.
INT College accepts the following payment methods:
- bank transfer
- credit or debit card
- cash payment at the INT College campus
A card surcharge may apply to payments made by card.
Before enrolling, students should read the current fee information, refund policy, enrolment terms and the relevant student handbook or student information provided by INT College.
For current fee details, contact INT College:
Phone: 1800 046 846
Email: info@int.edu.au
Before You EnrolBefore enrolling in this course, students should carefully read all course information, including:
- entry requirements
- course duration
- study mode and attendance expectations
- online and self-paced study requirements
- any face-to-face class or practical session requirements
- assessment requirements
- fees and charges
- refund conditions
- student support services
- Recognition of Prior Learning and Credit Transfer information
- relevant student handbook or student information provided by INT College
Students are encouraged to contact INT College before applying if they have questions about course suitability, class requirements, support needs, fees or study expectations.
Provider DetailsINT Nurse Training Pty Ltd trading as INT College
RTO Code: 45232
ABN: 44 614 478 572
St Marys Campus
5/40 Phillip Street
St Marys NSW 2760
Dubbo Campus
3/30 Blueridge Drive
Dubbo NSW 2830
Phone: 1800 046 846
Email: info@int.edu.au
Frequently Asked QuestionsThe BSB50420 Diploma of Leadership and Management is a nationally recognised qualification for students who want to develop skills in leadership, management, workplace communication, team effectiveness and business operations.
This course supports students to build practical knowledge in managing teams, planning operational activities, improving workplace relationships, supporting customer service, managing risk and facilitating continuous improvement.
This course is suitable for students who want to develop practical skills for leadership, management, supervision, team coordination or business operations roles.
It may be suitable for people who are already working in a team environment, aspiring to move into a leadership role, or wanting to build management skills for a range of workplace settings.
Students develop skills in workplace communication, emotional intelligence, team leadership, operational planning, business risk, customer service, meetings, continuous improvement, workplace relationships and safe workplace practices.
Students also complete practical learning activities that support the development of real workplace leadership and management skills.
Yes. This course includes practical training and simulated workplace-based assessment activities.
Students complete online learning, self-paced study, workplace scenarios, role-plays, presentations, meeting activities and assessment tasks to help develop leadership and management skills.
Face-to-face classes or practical sessions may be scheduled depending on the unit, assessment requirements and current timetable.
Students should contact INT College before enrolling to discuss current class arrangements and study expectations.
Students can complete theory components through flexible online and self-paced study within the approved course completion timeframe.
Students may also need to attend face-to-face classes or practical sessions depending on the unit, assessment requirements and current timetable. All learning and assessment requirements must be completed before the qualification can be issued.
No. The BSB50420 Diploma of Leadership and Management does not include a mandatory work placement requirement.
Students complete practical learning and assessment through workplace scenarios, role-plays, presentations, meeting activities, simulated workplace tasks and other assessment activities.
Students must meet INT College’s academic, language, literacy, numeracy, digital skills and enrolment requirements for this course.
There are no formal training package entry requirements for BSB50420 Diploma of Leadership and Management. INT College will assess student suitability before enrolment.
Prior leadership or management experience is not required unless specified in the course entry requirements.
However, students should be prepared to complete Diploma-level learning and assessment tasks involving workplace communication, leadership responsibilities, planning, coordination and problem-solving.
Graduates may seek employment opportunities in leadership, management, team coordination, administration, business operations and workplace supervision roles across a range of industries.
Possible job outcomes may include Team Leader, Supervisor, Coordinator, Office Manager, Business Manager, Operations Manager, Customer Service Manager or Program Coordinator.
Employment outcomes depend on individual circumstances, employer requirements, workplace availability and any required skills or experience.
No. Completion of BSB50420 Diploma of Leadership and Management does not guarantee employment or promotion.
Employment outcomes depend on individual circumstances, employer requirements, workplace availability and any required skills or experience.
After completing BSB50420 Diploma of Leadership and Management, students may choose to continue studying a higher-level business, leadership, management, project management, human resources or related qualification.
Entry into further study is subject to the admission requirements of the receiving training provider and qualification.
Students can contact INT College to discuss course suitability, entry requirements, fees, support services and the enrolment process.
Before applying, students should read the current course information, enrolment terms, refund policy, fee information and the relevant student handbook or student information provided by INT College.
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